Terms of Service

Store-Specific Service Terms

For transparency and ease of reference: Standard shipping for U.S. orders is free. Orders are in most cases processed in 1–2 business days and estimated carrier transit is 4–6 business days after dispatch. These timeframes are estimates, not guarantees.

As part of our customer commitment: Customers can ask for a no-reason return or exchange within 30 days after delivery. Lava Lamp pays approved return shipping and provides a prepaid label or equivalent arrangement. Approved refunds are issued to the original payment method within 5–10 business days after the returned item is received, inspected, and approved. Orders may be canceled before shipment; after shipment, the Refund Policy applies.

For clarity and practical guidance: Payment is processed through the methods displayed at checkout, including Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. The Refund, Shipping, Payment, Privacy, Contact, About, and FAQ pages form part of these Terms.

For transparent service guidance: Questions about these Terms may be sent to Support@lavalamg.shop, 7148879001, or 120 Martin St, Covington, Kentucky, 41011, United States.

Business Identification and Support
Business entity: Lava Lamp
Retail name: Lava Lamp
Customer support email: Support@lavalamg.shop
Support telephone: 7148879001
Business mailing address: 120 Martin St, Covington, Kentucky, 41011, United States