Privacy Policy

To keep this policy easy to understand: U.S. Privacy, CCPA/CPRA, Google Ads, and Cookie Supplement

For transparency and ease of reference: We may obtain identifiers and contact details, order and transaction information, payment-related records handled by our payment processors, device and browser information, approximate location derived from IP address, website activity, advertising interactions, communications, and inferences used to improve our services. We may obtain this information directly from you, automatically through cookies and similar technologies, from Shopify and service providers, and from advertising or analytics partners.

As part of our customer commitment: We use personal information to provide the website, process orders and payments, arrange free standard shipping and returns, provide customer support, prevent fraud, maintain security, comply with law, analyze performance, improve our products and services, and operate Google Ads, including Remarketing and Conversion Tracking.

For clarity and practical guidance: Cookies and similar technologies support essential store functions, preferences, analytics, fraud prevention, advertising measurement, and personalized advertising. Google and its partners may use cookies or similar identifiers to measure advertising and show relevant ads. Customers can use browser controls, available cookie controls, Google advertising settings, and legally recognized opt-out signals to manage these uses.

For transparent service guidance: We do not sell personal information for money. Some disclosures to advertising or analytics partners may be considered a sale, sharing, or targeted advertising under the CCPA/CPRA or other U.S. state privacy laws. Eligible consumers can ask for access, correction, deletion, portability, information about categories collected or disclosed, and an opt-out of sale, sharing, or targeted advertising through a Do Not Sell or Share request. We honor Global Privacy Control (GPC) signals where legally required and do not discriminate against consumers for exercising privacy rights.

For consistent and transparent handling: We retain information only as long as reasonably necessary for the purposes described, including order administration, customer support, fraud prevention, tax and accounting obligations, dispute resolution, and legal compliance. We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage system can be guaranteed completely secure.

For straightforward customer guidance: Our services are not directed to children under 13, and we do not knowingly collect their personal information. To submit a privacy request or authorized-agent request, contact Support@lavalamg.shop or 7148879001. We may verify identity before completing a request. Privacy requests may also be mailed to 120 Martin St, Covington, Kentucky, 41011, United States.

Business Identification and Support
Business entity: Lava Lamp
Retail name: Lava Lamp
Customer support email: Support@lavalamg.shop
Support telephone: 7148879001
Business mailing address: 120 Martin St, Covington, Kentucky, 41011, United States